Last updated: 9 October 2026
1. Introduction
Jasper Acres Realtors respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a property enquiry, or communicate with us through our available contact channels.
By using our website and submitting information through our forms, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
Depending on how you interact with us, we may collect the following information:
Personal and contact information
- Full name
- Telephone or WhatsApp number
- Email address
Property information
- Property type, such as a house, flat, commercial property, or land
- City, town, suburb, or exact property location
- Expected selling price or rental amount
- Number of bedrooms or other relevant property features
- Additional details you choose to provide about the property
Technical information
Our website or hosting provider may collect technical information such as your IP address, browser type, device information, and website usage data for security, troubleshooting, and performance purposes, where applicable.
Please do not submit unnecessary sensitive personal information through our website forms.
3. How We Use Your Information
We may use the information you provide to:
- Respond to your property enquiry.
- Contact you about selling, renting out, or managing your property.
- Assess whether our services are suitable for your requirements.
- Request clarification or additional property information.
- Arrange follow-up discussions, inspections, valuations, or other relevant services.
- Maintain enquiry records and manage our business operations.
- Protect our website against spam, fraud, misuse, and unauthorised access.
- Meet applicable legal and regulatory obligations.
We will not use your enquiry details for unrelated purposes where doing so would be inconsistent with applicable law or this Privacy Policy.
4. How We Share Your Information
We do not sell your personal information.
We may share relevant information where reasonably necessary with:
- Authorised Jasper Acres Realtors personnel involved in handling your enquiry.
- Website hosting, maintenance, security, and technical service providers.
- Communication providers, including WhatsApp, when you choose to contact us through that service.
- Professional advisers or relevant authorities where required by law or necessary to establish, exercise, or defend legal claims.
Where third-party service providers process personal information on our behalf, we will take reasonable steps to ensure that appropriate safeguards are applied.
5. WhatsApp Communication
Our website may provide an option to continue your enquiry through WhatsApp.
If you choose this option, the information included in your message will be shared with WhatsApp and transmitted through its services. WhatsApp’s own privacy policy and terms may also apply.
Please review WhatsApp’s privacy information before using the service. You are not required to send property photographs or additional documents unless they are needed for your enquiry and you choose to provide them through an appropriate channel.
6. Cookies and Website Technologies
Our website may use cookies or similar technologies to support essential website functions, improve performance, maintain security, and understand website usage.
Third-party tools or plugins may also use cookies or collect technical information depending on the services enabled on the website.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
Where required by law, we will seek consent for non-essential cookies or tracking technologies.
7. Data Storage and Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
Information submitted through our website may be stored on the website’s hosting environment and within systems used to manage enquiries.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. We therefore cannot promise absolute security.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary to handle your enquiry, provide relevant services, maintain appropriate business records, resolve disputes, or comply with legal obligations.
Retention periods may vary depending on the nature of the enquiry and any resulting business relationship.
When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to applicable legal requirements.
9. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of information where legally appropriate.
- Object to or request restrictions on certain processing activities.
- Withdraw consent where processing is based on consent.
- Raise a concern or complaint about how your information is handled.
To exercise a relevant right, please contact Jasper Acres Realtors using the contact details provided on our website. We may need to verify your identity before acting on a request.
10. Third-Party Websites
Our website may contain links to external websites and services. We do not control the privacy practices of those third parties.
Visiting an external website is subject to that provider’s own privacy policy and terms.
11. Children’s Privacy
Our website and property enquiry services are intended for people who can lawfully use these services. We do not knowingly seek to collect personal information from children where doing so would be unlawful. If you believe a child has provided personal information inappropriately, please contact us.
12. Changes to This Privacy Policy
We may update this Privacy Policy when our practices, services, technology, or legal obligations change.
The latest version will be published on this page with an updated revision date. We encourage visitors to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us using the official contact details published on our website.
Jasper Acres Realtors
Website: https://jasperacresrealtors.co.zw/
Email: info@jasperacresrealtors.co.zw
Telephone: +263719593538
